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Innovation Week 2019

Powering Economic Growth while solving Social and Environmental Challenges

How Innovation can accelerate the Impact Economy?

20 - 24 May 2019

Terms & Conditions

By visiting or purchasing on the Internet shop Innovation Week 2019 you agree to the Terms of Use listed below. Please read them carefully and get acquainted with the rules we apply. The Internet shop Innovation Week 2019 reserves the right to make changes and amendments to these Terms of Use without prior notice.

Communication via E-mail

When you visit the Innovation Week 2019 Internet shop or send us an e-mail, you are communicating with us electronically. By accepting the conditions you agree to communicate with us electronically. Our communication with you will be via e-mail or notifications which we will publish on our website.

Privacy Protection Declaration

In name of the Innovation Week 2019 Internet shop, we hereby undertake to protect the privacy of all of our customers. We shall collect only essential, basic data of the customers/users and data which is necessary for business operations and for informing our users in accordance with the good business practice, all with the objective to provide high-quality services. We give our customers a possibility to choose including a decision as to whether they wish to unsubscribe from our mailing list which is used for marketing campaigns. All data on the users/customers shall be strictly protected and accessible only to the employees who need them to carry out their business operations. All employees of the Innovation Week 2019 Internet shop (and business partners) are obliged to protect the protection of privacy principle.

Intellectual Rights

The contents of this website such as pages, design elements (buttons, icons and similar), texts, photographs, logotypes, audio, and software are under the ownership of the Innovation Week 2019 Internet shop or its suppliers and they cannot be used without previously receiving consent from the AFA Association for Female Affirmation who owns copyrights over the Internet shop Innovation Week 2019. In case you believe that the content found on the Innovation Week 2019 website is yours and has been misused, please contact us so that we can establish intellectual rights. All information which is accessible on the Internet pages is exclusively informative, and as such cannot be used for commercial purposes or distributed to third parties.

Product Prices

Innovation Week 2019 undertakes to accept any price which you quoted in the order regardless of whether the product price has subsequently changed after your order has been placed. Innovation Week 2019 has the right to cancel an order by sending an e-mail with said information to the customer in case a gross error was committed at the time when the price was placed on the website, for example, if instead of RSD 10.000,00 the quoted price was RSD 100,00 and similar. All prices in Innovation Week 2019 Internet shop are shown in dinars (RSD) with VAT included.

Working Hours

The working hours of the Innovation Week 2019 Internet shop are 00-24, 7 days a week. In case of technical problems or during regular maintenance the website might not be accessible for a short period of time which you will be informed of.

Changing (updating) Data on the Website

Innovation Week 2019 retains the right to be able to, at any time, and without any previous notification, change the data shown on any of the website’s pages. Innovation Week 2019 does not have the right to unilaterally change the conditions of use, and any eventual change shall be deemed invalid except in case both sides agree thereto in writing.


If certain provisions of these Conditions of Use are partially or totally non-applicable or illegal, they will not influence the validity of the other provisions which shall remain in force in their entirety. Those provisions which are non-applicable or illegal will be replaced with other appropriate provisions. You hereby agree that your rights and obligations which arise from these Conditions of Use cannot be assigned to third parties without an explicit written agreement of the Innovation Week 2019 Internet shop.

Conditions for Purchasing at the Innovation Week 2019 Internet Shop

Innovation Week 2019 is an Internet shop which operates pursuant to the Electronic Trade Act and all of the other valid laws and regulations of the Republic of Serbia. The detailed conditions for purchasing are listed in the following text. Please make yourself acquainted with them before you make a purchase.

Conversion Statement

All payments will be made in Serbian currency - Dinar (RSD). The amount your credit card account will be charged for (in case the currency is different from RSD) is converted according to the current exchange rate of the card organizations. As a result of this conversion, there is a possibility of a slight difference from the original price stated on our website.


To be able to order a product from the range of the Internet shop you need to take the following steps:

  1. Find the product you wish to purchase
    • Products are organized by packages. When you find the product you want to order, select the "Buy Tickets" button.
  2. Enter data concerning the purchaser
    • In this step, you need to provide the requested information about the customer. The delivery address is not entered as the delivery is done by e-mail (e-mail).
  3. Further steps
    • After you have selected the "Submit" button, you will be redirected to a secure payment page for Banca Intesa JSC Belgrade, where you will complete the payment process according to the conditions stated on that page.
  4. Confirmation of purchase
    • After the payment is completed, you will be sent to the Internet shop Innovation Week 2019 where you will receive a confirmation that the payment has been successfully executed. Also, on the provided e-mail address, you will receive a copy of the successful payment confirmation.

Protection of Confidential Transaction Information

When entering your payment card details, confidential information is transmitted over a public network in a protected (encrypted) form using the SSL protocol and PKI system, currently the most advanced cryptographic technology. Data security when shopping, guaranteed payment card processor, Banca Intesa JSC Belgrade, so the complete billing process is performed on the site of the bank. Not for a moment credit card data are available to our system.


Successful payment confirmations will be sent to your e-mail. Keep your successful payment confirmations carefully after printing and bring the printed confirmation of successful payment to the event.

Complaints Policy

In case you have any complaint regarding the product or our service, please feel free to contact us by phone +381 (0) 11 40 88 222 or via e-mail, in order to solve any problem that could possibly happen in the best achievable way.

Intellex LLC takes no responsibility for customer mistakes, wrongly purchased products, or any other mistakes that may apply to your purchases on the website. If you encounter any irregularity in the process of product purchasing on the website, or you have not received for any reason a copy of the successful payment confirmation on your e-mail, please contact customer service at and we will take all necessary measures to remove irregularities so you could receive the purchased product.

Refund Policy

It is not possible to return or exchange already purchased tickets, except in case of a canceled event. If the event is canceled, the ticket will be canceled and money will be returned to the account from which the payment was made. Refunds are solely made through VISA, EC/MC and Maestro payment methods, which means that the bank will on the request of the seller perform refund on the card user’s account.

Information on the E-commerce Point of Sale

Legal Entity: Intellex d.o.o.

Address: Despota Stefana Boulevard 68a, 11000 Belgrade, Serbia

Activity & Activity Code: 6201 - Computer Programming

Identification Number: 20781416

Tax Number: 107324703

Web Address:

Telephone: +381 (0)11 40 88 222


Bank Account:160-363010-65